mmk345 Privacy Policy
We are committed to keeping your personal information safe and secure. This policy explains how we collect and store data, and what your rights are.
Last Updated: 1 November 2026
1. Introduction
mmk345 is a platform that takes the privacy of Myanmar players seriously. This Privacy Policy ("Policy") explains how personal information collected when you use the mmk345 website and services is stored, used, disclosed, and protected.
By using these services, you are considered to have agreed to the terms of this Policy. If you do not agree, we ask that you stop using our services. We recommend bookmarking this page so you can review this Policy at any time.
2. Types of Information We Collect
We collect only the information necessary to provide our services. The types of information we collect are as follows —
a) Information You Provide Directly
- Name, contact details, and date of birth provided when registering an account
- ID or national registration number (for user verification purposes)
- Financial information related to deposit and withdrawal transactions
- Complaints or inquiries sent directly to us regarding the use of our services
b) Automatically collected information
- IP address, browser type, device type and operating system
- Pages visited, time spent and click patterns
- Data collected from cookies and similar tracking technologies
- Game history and account transaction records
c) Information obtained from third-party sources
In limited cases, we may obtain information from trusted third-party services for KYC (Know Your Customer) verification or fraud prevention purposes.
3. Purposes for Using Your Information
Collected information is used only for the following purposes—
- Account registration and management processes
- Processing deposits, withdrawals and financial requests
- Prevention of financial fraud, money laundering and security checks
- Analysing usage patterns to improve the platform
- Myanmar-language customer support — 24-hour live chat and email support
- Ensuring compliance with laws and regulations
- Sending promotions relevant to your play style (unless you have opted out)
4. Cookies Usage
This website uses cookies to improve your browsing experience. Cookies are small data files stored in your browser.
a) Essential Cookies
Required for login verification, game sessions and security windows. Blocking these cookies will prevent the service from working properly.
b) Functional Cookies
Used to analyse usage patterns and improve the platform. These cookies can be declined through your browser settings.
c) Cookie Management
You can choose to delete or block cookies through your browser settings. However, blocking essential cookies will mean you cannot access the full service.
5. Information Sharing and Disclosure
We do not sell, rent or trade your personal information to third parties. It may only be shared in the following limited circumstances—
- Service Providers: Trusted service providers involved in payment processing, KYC verification and server hosting — they are required to follow the data protection standards we set
- Legal Requirements: When disclosure is required by law or upon request from a relevant authority
- Fraud Prevention: When necessary to prevent fraud, money laundering or cybercrime
- Business Transfer: In the event of a restructuring or merger of our business — data may be transferred along with data protection obligations
6. Data Retention Period
We will retain your personal information for as long as necessary to provide our services and meet legal requirements.
- Account data — retained for a legally compliant period after account closure
- Financial records — may be retained for an extended period as required by financial compliance regulations
- Cookie data — until the cookie's set expiry date or when you delete it from your browser
After the data retention period ends, we will securely delete or anonymise your personal information.
7. Data Security Measures
mmk345 has put in place technical and administrative measures to protect your personal information from unauthorised access, alteration or destruction—
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Access controls — information can only be accessed by authorised staff
- Payment data protection — financial information is encrypted and stored securely
- Regular Security Audits — The platform's security is regularly reviewed and assessed
- Data Protection Training — Staff receive regular training on personal data protection
We honestly acknowledge that no digital system can be 100% failproof. If a security breach occurs, we will notify affected users as required by law.
8. Your Rights
You have the following rights regarding your personal data that we hold—
a) Right of Access
You can request a copy of the personal data we hold about you.
b) Right to Rectification
You can request that inaccurate or incomplete personal data be corrected.
c) Right to Erasure
You can request that your personal data be deleted where there is no longer a legitimate reason to keep it, subject to legal requirements.
d) Right to Restriction
In certain cases you can request that we limit how we handle your personal data — for example, while we verify whether we have a legal basis to continue processing it.
e) Right to Object
You can object at any time to your personal data being used for direct marketing purposes.
To exercise these rights, contact us at [email protected]. We will act on your request within a reasonable period from the date we receive it.
9. Protection of Children's Personal Data
This platform is for players aged 21 and above only. If we become aware that personal data belonging to anyone under 21 has been collected, we will delete it immediately. If you are a parent or guardian of someone under 21 and believe they have submitted personal data to us, please contact us at [email protected].
10. Third-Party Links and Services
Our services involve payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay. The privacy policies of these third-party platforms are their own and we are not responsible for them. We encourage you to read their policies when using their services.
11. Policy Updates
We may update this privacy policy from time to time. If significant changes are made, a notice will be posted on the platform. Continuing to use our services after a revised policy is published means you accept those changes. Please check the "Last Updated" date at the top of this page regularly.
12. Contact Us
If you have any questions, complaints, or requests regarding this privacy policy, you can reach us through the following—
- Email: [email protected]
- Live Chat: 24-hour Live Chat service on the platform
We provide customer support in Myanmar language and will handle your personal data enquiries with care.